Business & Operations Should You Ever say No to Potential Customers? Michael RosmanJanuary 18, 2016One key to catering success is understanding exactly what kind of work you should take, and what kind you should politely decline. If you are a...
Business & Operations What’s Your Real Job? Michael RosmanFebruary 08, 2016Michael Rosman will be teaching two seminars at CSES2016. ---While a lot of my knowledge has been gleaned from my 30+ years of corporate catering...
Business & Operations I Accused My Customer of a Crime Michael RosmanJanuary 04, 2016While this happened during the holiday season, my anecdote for today is applicable for anytime of the year.I have always looked askance at the...
Business & Operations Worried About Donuts? Michael RosmanFebruary 01, 2016I recently wrote an article about ways that independent caterers could find answers to big company caterers like Panera. I had a great response to...
Business & Operations Do Your Employees Dislike Working for You? Michael RosmanDecember 14, 2015I’m not claiming to foresee the future, but this is what I wrote in 2011:“Although this recession was unusually deep and nasty, unemployment will...
Magazine Catersource November | December 2015 issue CatersourceNovember 13, 2015Click here to access the latest issue of Catersource magazine, as well as the most current info related to our upcoming CSES event in Las...
Business & Operations Employee meals, the catering industry, and the IRS Carl SacksOctober 13, 2015The vast majority — though certainly not all — of caterers provide employee meals. On occasion, caterers tell me they don’t provide meals because...
Business & Operations Merchant Cash Advances - Predatory or Lifesaving: Part II Michael RosmanNovember 30, 2015In my last article, I discussed the advantages of merchant cash advances. While these advances can be useful, and a lifesaver in certain instances,...
Business & Operations Merchant Cash Advances - Predatory or Lifesaving: Part I Michael RosmanNovember 23, 2015I recently wrote about some excellent methods for creating cash flow; what I didn’t talk about was borrowing money. As I have previously mentioned,...
Business & Operations Third-Party Delivery Service - Threat or Opportunity: Part II Michael RosmanNovember 16, 2015In a previous post, I shared information on third-party delivery services and some issues caterers might face when using these services. Clearly,...
